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Maintenance, hosting and advice

Looked after by the people who built it

Care plans from £75 a month, managed UK hosting from £35, support retainers for web applications, and senior advice by the hour, the day or the month. No account manager between you and the developer.

What we offer

Each line has a published price and a list of what it includes. Prices exclude VAT at 20%.

  • Essential care

    Updates, backups and monitoring, with a monthly report.

    What it includes
  • Growth care

    Most chosen

    Essential plus two hours a month and faster support.

    What it includes
  • Priority care

    Four hours a month, phone support and same-day critical response.

    What it includes
  • Managed hosting

    UK servers, SSL, daily backups and restores, managed by the people who built the site.

    What it includes
  • Consultation

    Senior technical advice by the hour, half day or day.

    What it includes
  • Advisory retainer and fractional CTO

    New

    A senior developer on call, from a monthly check-in to two to four days a month.

    What it includes
  • Training and documentation handover

    New

    A half day with your team and a written guide to the site or system.

    What it includes

What you get

  • Patched and backed up

    Security updates, backups with tested restores, uptime monitoring and a monthly report.

  • Managed UK hosting

    London-based servers, SSL, daily backups, and someone who knows the site when something needs attention.

  • Hours when you need them

    Growth and Priority plans include development time each month; extra hours are £95.

  • Advice without a project

    Consultation by the hour or day, an advisory retainer, or a fractional CTO two to four days a month.

Questions people ask

What happens if my site goes down?
Uptime monitoring alerts us within minutes. We investigate, restore and tell you what happened. Priority care includes same-day response to critical issues.
Is there a minimum term?
Three months on care plans and hosting, then 30 days notice. Support retainers for web applications are 12-month terms with hours that roll over.
What if I need more hours than my plan includes?
Extra hours are £95. If it happens every month, the next plan up is usually cheaper.
Do you maintain WordPress sites?
No. We migrate sites off WordPress and look after the result. WordPress care is a commodity service that specialists do for £30 to £50 a month, and we will happily point you to one.
Can you host a site you did not build?
Yes, after a short assessment so we know what we are taking on. Migration from your current host is included and tested before the domain switches.

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